RigDetailing

Rig.Detailing ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. By accessing or using our services, visiting our website, or interacting with us on social media, you agree to the terms outlined below.

1. Information We Collect

We collect personal information in several ways, including when you:

• Book an appointment
• Contact us via phone, email, or social media
• Visit our website or social media pages
• Make a payment or request a quote

Types of personal information we may collect:

• Name
• Phone number
• Email address
• Physical address (for mobile services)
• Vehicle details (make, model, condition)
• Payment information (via secure third‑party processors)
• Communication history

We do not knowingly collect information from children under the age of 13.

2. How We Use Your Information

• Schedule and confirm appointments
• Provide services and fulfill requests
• Process payments and send receipts
• Communicate updates, promotions, or changes to service
• Improve our services and customer experience
• Maintain internal records and legal compliance

We do not sell, trade, or rent your personal information to third parties.

3. How We Protect Your Information

• Secured storage of client data
• Restricted access to personal information
• Use of encrypted payment processors (we do not store credit card info)
• Routine updates to our digital security measures

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We take all reasonable steps to keep your information safe.

4. Third-Party Services

We may use third‑party tools or platforms to manage:

• Appointment scheduling (e.g., Calendly, Square, Google Calendar)
• Payment processing (e.g., Zelle, PayPal, Venmo)
• Marketing communications (e.g., Google Ads, Meta Ads)

These services are governed by their own privacy policies. We encourage you to review those policies if you have concerns about how your data is handled.

5. Cookies and Website Data

Our website may use cookies and tracking tools to:

• Monitor website traffic and performance
• Understand user interactions
• Improve site functionality and user experience

You can disable cookies through your browser settings, but this may limit certain features of our site.

6. Social Media and Media Use

If you tag or interact with Rig.Detailing on social media, or if we obtain visual media (photos/videos) of your vehicle during service, we may share that content on our channels and promotional materials. To opt out, please notify us in writing before or at the time of service.

7. Your Rights

You have the right to:

• Request access to the personal data we hold
• Request that we correct, update, or delete your information
• Opt out of promotional communications at any time

To exercise these rights, please contact us directly.

8. Changes to This Policy

We may update this Terms of Service at any time. Any changes will be posted here with a revised "Effective Date." Continued use of our services after changes constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about these Terms of Service or our practices, please use our contact page.